Passenger information
Find the most important information about seat selection, safety, first-aid kits, alcohol consumption, onboard sales and entertainment.
Seat selection Choose your seat in advance or check the options available on the day of your flight.
For greater comfort on board or to travel next to your family and companions, we offer you the option to select your seat from the moment you purchase your ticket.
You can access this service through Manage your booking.
In addition, if you are outside the advance booking period, you can request seat selection and purchase any available seats directly at the check-in desk on the day of your flight, subject to payment of the corresponding fee.
Safety Safety instructions and demonstrations you should be aware of before take-off.
In accordance with international safety regulations, before take-off our cabin crew will give a demonstration on the use of oxygen masks and life jackets, and the location of emergency exits.
We will also invite you to carefully read Iberojet's safety instructions located in the seat pocket in front of you.
First-aid kits Medical equipment available on board our aircraft.
In compliance with European medical regulations (EU OPS 1.745), Iberojet has equipped each of its aircraft with a first-aid kit. We also carry defibrillators, and our staff are properly trained.
Alcohol consumption Rules on consuming alcoholic beverages during the flight.
Consuming alcoholic beverages that you bring on board yourself is strictly prohibited. The only alcohol permitted during the flight is that served by our cabin crew as part of the onboard bar service.
Onboard sales Products available on our transoceanic flights.
On all our transoceanic flights, you can enjoy an onboard sales service with a wide range of products.
If you need more information, you can ask our cabin crew.
Audio and video on board Entertainment available on selected Iberojet flights.
On our intercontinental and European flights, and on all flights departing from or arriving in the Canary Islands, music and films are available on board.